Status Update: (2)Connectivity Issues Affecting Some GPS Trackers

Modified on Thu, 27 Nov at 9:53 AM

Update: System Status

Trackers are now reconnecting to our platform. This process is happening gradually, so it may take some time before all data is fully up to date.

The root cause has been identified and was related to a migration earlier this week. We have implemented measures to resolve the issue and stabilize the system.

Thank you for your patience!



Status Update: Connectivity Issues Affecting Some GPS Trackers


Since last night, a number of GPS trackers have been experiencing connectivity issues with our platform. This does not affect all devices, but we understand that it may impact your operations.

Our team is working diligently to resolve the issue and is currently investigating the root cause. As soon as more information becomes available, we will share updates on this page.


What do you need to do?
At this time, no action is required on your part. Once the issue is resolved, the trackers will automatically reconnect.


Thank you for your patience and understanding.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article