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Knowledge base
News (3)
Updates (4)
Update reporting function
Removing or Unsubscribing Trackers - April 2025
Quick view and Object group - June 2025
View all 4
Announcements (2)
Status Update: (2)Connectivity Issues Affecting Some GPS Trackers
Resolved: Short lease report schedules only periods of 1 day "09-04-2025"
Tips & Tricks (3)
How does a Virtual Odometer work and why is synchronising crucial?
Geofence landen pakket en Tolweg Blankenburgverbinding importeren
Welcome & Get Started
FAQs (6)
Subscriptions and costs (5)
What costs are there besides the purchase price of the trackers?
Do I have to sign a (long-term) contract with Rental Tracker?
Can I have a tracker deactivated so that I no longer pay subscription fees for it?
View all 5
Products & Services (5)
How do I change my password?
How quickly does Rental Tracker deliver the ordered products?
Does Rental Tracker provide a warranty on the products?
View all 5
Connectivity & data (3)
Does Rental Tracker provide coverage worldwide?
Can the location of my objects be determined when there is no GPS signal?
How long is the GPS data stored and how long can I find the data in the portal?
Portal & app (10)
Setting Up Notifications and Geofences
Syncing Groups with SUB Users: (New)
Is the portal only accessible via my computer?
View all 10
Connected cars (1)
Does Rental Tracker work with connected cars?
GPS Trackers (5)
What do the colors behind the trackers mean?
Why is the vehicle in Vries?
Why is my GPS tracker not working?
View all 5
Instruction videos (4)
Account (A) (5)
A1. Password reset
A2. Change password
A3. Multi-factor authentication
View all 5
Geofencing (G) (6)
G1. Set geofence & notification
G2. Importing Geofences
G3. Export geofences
View all 6
Settings (I) (14)
I1. Change tracker name
I2. Change odometer
I3. Setting daylight saving time
View all 14
Reports (R) (8)
R1a. Show history
R1b. Quickly view vehicle history
R2. Generate reports
View all 8